Cookies Policy | Joker Casino

About this Cookies Policy

Joker Casino uses cookies and similar technologies to help operate, secure and improve its website. This policy is intended to provide clear, general information about those technologies and how they may be used when you visit or interact with the site. It should be read together with our Privacy Policy and any other terms that apply to your use of Joker Casino services.

A cookie is a small text file that a website may store on your computer, tablet or mobile device. Cookies allow a website to recognise a device, remember certain information and support functions that may make a visit more convenient. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website functions, analytics, security or advertising.

Similar technologies may include pixels, tags, scripts, local storage and device-related identifiers. These technologies can perform functions that are similar to cookies, such as remembering preferences, measuring activity or helping identify unusual activity. In this policy, we use the word cookies to refer to cookies and similar technologies unless a specific distinction is needed.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with other information that you provide or that is collected when you use the website. Where this occurs, the information may be handled as personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

How cookies may be used

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and availability of the website. They may help with account access, session management, page navigation, fraud prevention and the protection of forms or other online functions. Without these cookies, some parts of the website may not work correctly or may not be available.

These cookies are generally used to provide a service you have requested or to support the website’s technical operation. Depending on the relevant rules and the way a browser or device works, strictly necessary cookies may not be able to be disabled through the website’s preference tools. You may still be able to block them through your browser, but doing so can affect website functionality.

Functional cookies

Functional cookies allow the website to remember choices and preferences. For example, they may help remember language or display settings, maintain selected options during a session or provide a more consistent experience when you return. If these cookies are disabled, some preferences may need to be entered again and certain features may be less convenient to use.

Analytics and performance cookies

Analytics and performance cookies help us understand how visitors use the website. They may provide information about the pages visited, links selected, time spent on parts of the site, general device information and whether a page or feature is working as expected. This information can help us identify technical issues, improve page design and make the website easier to use.

Analytics information is generally reviewed in aggregated or statistical form where practical. It is not intended to provide a detailed record of every individual activity. However, the information may still be linked to a device, browser or online session, depending on the technology used and the settings applied.

Security and risk management technologies

Cookies and related technologies may be used to support website security and responsible account management. They can help recognise a device or session, detect automated or suspicious activity, protect against misuse and investigate events that could affect the website or its users. These technologies may also assist with maintaining the integrity of login and account functions.

Advertising and referral cookies

Where relevant to the website, advertising or referral technologies may help measure the performance of marketing activity, understand how visitors arrive at the site or show information that is more relevant to an online audience. These technologies may be provided by third parties and may allow activity across different websites or services to be recognised.

Joker Casino does not use cookies to remove your responsibility to gamble safely or to override any account, age, identity or responsible gambling controls. Marketing preferences and cookie preferences are separate from any responsible gambling settings or account restrictions that may apply.

Third-party services and information sharing

Some cookies may be placed or read by third-party service providers that perform functions for the website. These providers may support areas such as hosting, security, website analytics, customer support, content delivery, payment-related services, fraud prevention or marketing measurement. The providers may process information in accordance with their own privacy notices and the arrangements they have with Joker Casino.

Third-party cookies may collect information such as an IP address, browser type, device type, general location information, pages viewed, referral source, time of access and interactions with website features. The information collected will depend on the service and the settings used. We expect service providers to handle information appropriately, but a third party’s own policy may also apply to its processing activities.

The website may contain links to external websites, applications or services. Once you leave the Joker Casino website, the cookies and privacy practices of the external service will be governed by that service’s own terms and policies. We recommend reviewing the relevant information before providing personal information or accepting cookies on another website.

Cookie information may be used with other information for purposes such as website administration, security, service improvement, reporting, legal compliance and the prevention or detection of fraud or misuse. Information may be disclosed where reasonably necessary to service providers, professional advisers, authorities or other parties where permitted or required by law.

We aim to collect and use cookie information in a manner that is reasonably necessary for the purposes described in this policy. We do not intend for cookies to collect more information than is reasonably required for the relevant website function, security measure, measurement activity or preference.

Managing cookies and your choices

You can usually control cookies through your web browser or device settings. Browsers may allow you to view stored cookies, delete existing cookies, block all cookies, block certain categories or receive a notification before a cookie is stored. The exact options differ between browsers, devices and operating systems.

Delete existing cookies from your browser or device.
Block cookies from all websites or from selected websites.
Allow only necessary cookies where your browser provides that option.
Change settings for cookies that expire when a browsing session ends.
Use available website preference tools to accept or reject optional categories.
Review the privacy and cookie settings of services operated by third parties.

If you choose to block or delete cookies, the website may not operate as intended. You may need to sign in again, repeat certain selections or lose access to features that rely on cookies. Blocking analytics or advertising cookies should not normally prevent access to basic website content, but some functions may still depend on technical or security cookies.

Cookie choices are generally applied to the browser or device on which they are made. If you use another browser, clear your browser data, replace your device or use private browsing, you may need to make your choices again. Your cookie preferences may also be affected when website technology changes or when a browser updates its settings.

If the website provides a cookie preference tool, the available categories and controls will be shown there. Selecting an optional category does not necessarily mean that every cookie in that category will be used on every page. Similarly, refusing an optional category may not prevent all information from being collected for a necessary security, account or technical purpose.

Children and age restrictions

Joker Casino services are intended for people who are legally permitted to use online gambling services in their location. The website is not intended for children or for anyone who does not meet the applicable age and eligibility requirements. Cookies and similar technologies must not be used to bypass age, identity, location or account controls.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, service providers, legal requirements or our information-handling practices. When the policy is updated, the revised version will be published on this page with a new effective date where appropriate. We encourage you to review this page periodically so that you remain informed about how cookies may be used.

If you have questions about this Cookies Policy, your cookie preferences or the way information is handled through the website, please use the available contact or support options provided on the Joker Casino website. Do not include sensitive account, payment or identity information unless it is specifically requested through an approved and secure channel.